sample stubby cooler

Express Order Available
Printing: 4-8 working day production time.
Embroidery: 10-15 working day production time.
(click here for more details)

Show More Show Less

Q. What clothing do you offer?

We carry the top brands in Australia. These include JB’s Wear, AS Colour, Winning Spirit, Biz Collection, Aussie Pacific, Grace Collection and more!

Q. Do you have a minimum order?

We do not have a minimum order! However the more you order, the more you save!

Q. What is the difference between printing & embroidery?

> Embroidery is stitching a design or logo with thread into a fabric.
> Printing is a digital process, where we print your design or logo with inks using our digital printers.

Q. Will pricing be cheaper if I order multiple items of clothing?

Yes, Pricing will be cheaper if you order multiple items of clothing as long as your design/logo. print position, print method are all the same and you meet our next price break. After adding multiple clothing items, check your cart to see if your clothing items in your cart have been reduced.
Please also note we do have a brand surcharge, when combining multiple clothing items, we have this surcharge to cover the costs for delivery from our suppliers. You can avoid this surcharge by ordering multiple items from the same brand.

Q. Why is there a brand surcharge?

Our brand surcharges are the costs to receive the garments/clothing from our different suppliers.

Q. How long does delivery take?

Please see approximate delivery times below, based on metro areas:

Victoria: 1 - 2 Business Days
NSW: 1 - 2 Business Days
QLD: 2 - 4 Business Days
SA: 1 - 3 Business Days
WA: 2 - 5 Business Days

Please note these are recommended delivery times given to us by our couriers. We cannot guarantee all orders will be delivered in the time frame above.

Q. Can you print on my clothing?

Unfortunately we do not offer this service at the moment but we are looking into doing this in the future.
Currently our workflow does not accommodate printing on customers supplied clothing.

Q. Can I choose what size my design will be printed?

You can choose your design size. However, we recommend our printers choose the design size they think will best suit your order.
If you would like to choose the size of your design, add a note when checking out to let the production team know. Please make sure it is within the maximum print size per logo position.

Q. Do you send design proofs before printing?

Yes we do.
As part of our printing process, we always send design proofs. Artwork approval must be approved before your order can go into production.

Q. What size will the logo be printed or embroidered?

Yes we do.
As part of our printing process, we always send design proofs. Artwork approval must be approved before your order can go into production.

Our production team uses their discretion to produce and place the designs. If you have specific measurements or positioning requirements it is crucial you speak with our customer service team prior to ordering.
Here is a rough guide of our print positions on an adult sized T-Shirt.
Note; this will vary depending on product style, and size
1. LHS Breast: 8-11cm wide (height will be proportioned)
2. Front Chest: 20-30cm wide (height will be proportioned)
3. Standard Back: 25-30cm wide (height will be proportioned)

Q. Do I need to supply the logo/design file to size?

No, our production team uses their discretion to produce and place the designs. If you have specific measurements or positioning

Q. Can I see a visual mock-up of my logo / design prior to printing?

Yes! We send mock-ups prior to production to give you an idea of what your items might look like one completed.

Q. What is the most common print position for clothing?

Print positions do vary for different reasons.
If you are unsure of what print position you would like, please check out our portfolio. We have many designs that we have printed for our customers.

Q. Do you print neck labels?

Please send us an email or give us a call to discuss further details on neck labels.

Q. What file format do I need to provide?

Printing

We require a PNG File at 300 DPI.
However, if you do not have this file available, please send through what file format you do have and we can advise you if the file format is acceptable or if we would need to provide a quote to recreate the file.

Embroidery

We require a digitised file for embroidery
However, if you do not have this file available, please send through what file format you do have and we can advise you if the file format is acceptable or if we would need to provide a quote to recreate the file.

Q. I have my logo on a business card/print out, can you use that?

If you have a logo or design that is not computerized (Eg, A business card, printed tee, sign, photo etc) We can use this as a reference for quotation purposes but will not be able to print it. Our team will need to create the digital version for you or request you supply the digital file. The recreation process can vary in complexity depending on your design.

Q. Do I need to supply my artwork file to size?

You do not need to supply your atwork to size for printing on clothing.
Due to various sizes and different garment styles we will adjust your artwork file to size.

Q. What is your turnaround time for embroidery?

Qty < 100 - 10 Business Days (After embroidery sample swatch approval & payment)
Qty < 250 - 11 Business Days (After embroidery sample swatch approval & payment)
Qty < 500 - 12 Business Days (After embroidery sample swatch approval & payment)
Please note these are our estimated turnaround times based on our suppliers delivering the garments to us on schedule.

Q. How long will embroidery last?

Embroidery usually lasts the life of the garment.

Q. Why is there a set up fee for embroidery?

There is a set up fee for embroidery, to create a digitized embroidery file.
This covers the cost to create the file and also the labour involved to set up your order for embroidery.

Q. What is your turnaround time for printed clothing?

Qty < 100 - 4 Business Days (After artwork approval & payment)
Qty < 250 - 5 Business Days (After artwork approval & payment)
Qty < 500 - 6 Business Days (After artwork approval & payment)
Please note these are our estimated turnaround times based on our suppliers delivering the garments to us on schedule.

Q. How long will the printing

Printing after our testing tends to last over 50+ washes. This all depends on how the garment has been looked after

Q. What file format do you need for printing?

We require your artwork file to be: - PNG (recommended minimum 300 DPI)
Please note: We do not check files prior to production, if the artwork is less than 300 DPI or does not have a transparent background it will be printed as provided.

Q What are your payment terms?

We require full payment prior to processing the order. We accept 4 different Payment Methods: 1. EFTPOS (Fees may apply). 2. Electronic bank transfer - Remittance/Receipt to be emailed to: [email protected] 3. Cash in the showroom. 4. CC over the phone. Note: We do not offer the following payment methods: - Paypal, Afterpay, Bpay.

Q. Where are you located?

Our showroom and primary production facility is located at 23 Nicholas Dr, Dandenong South, 3175. Our warehouse & showroom is only available via appointment. To book an appointment please click the “Book Now” button in the footer. All other premises are production facilities only and are not available to the public.

Q. Do you offer pick-up and / or postage?

You can either have your shirts shipped right to you, or you can pick them up from our warehouse located at: 23 Nicholas Dr, Dandenong South VIC 3175, Australia. (Please note: Due to Covid-19 restrictions, we are currently available on an appointment basis only.)